Last updated: April 24, 2025

Introduction

PRIME AXIS CAPITAL SA, with registered office at 61 rue du sel, 1070 Anderlecht, Belgium, registered with the Crossroads Bank for Enterprises under number 1017.537.522 - RPM Brussels ("Prime Axis Capital," "we," "us," or "our"), is committed to protecting the privacy and security of your personal data.

This Privacy Policy describes how we collect, use, and disclose your personal data when you visit our website, communicate with us, or engage with our services. It also outlines your rights regarding your personal data and how you can exercise them.

We process personal data in accordance with this Privacy Policy and the applicable data protection laws, including the General Data Protection Regulation (GDPR) 2016/679 and the Belgian Data Protection Act of 30 July 2018.

Data Controller

PRIME AXIS CAPITAL SA acts as the data controller of your personal data, which means that we determine the purposes and means of processing your personal data. Our contact details are:

PRIME AXIS CAPITAL SA
61 rue du sel
1070 Anderlecht, Belgium
Registration: 1017.537.522 - RPM Brussels
Email: info [at] primeaxiscapital.com
Phone: +32 2 123 4567

Personal Data We Collect

We may collect various types of personal data about you, depending on your interaction with us:

Information You Provide to Us

  • Contact information: name, email address, phone number, postal address
  • Professional information: job title, company name, business contact details
  • Communication data: information contained in communications you send to us
  • Inquiry data: information provided when you request information about our services

Information We Collect Automatically

  • Technical data: IP address, browser type and version, time zone setting, operating system and platform
  • Usage data: information about how you use our website
  • Cookie data: information collected through cookies and similar tracking technologies

How We Collect Your Personal Data

We collect personal data through various means, including:

  • Direct interactions when you contact us via email, phone, or through our website
  • When you complete forms on our website, such as contact forms
  • Automated technologies or interactions via cookies and similar technologies
  • Third parties or publicly available sources, such as business partners, service providers, and public databases

Purposes and Legal Basis for Processing

We process your personal data for various purposes, each supported by a legal basis under the GDPR:

Purpose Legal Basis
To manage our relationship with you, respond to your inquiries, and provide customer service Legitimate interests, performance of a contract, or taking steps at your request before entering into a contract
To provide information about our services that may be of interest to you Legitimate interests or consent (where required)
To administer and protect our business and website, including troubleshooting, data analysis, and system maintenance Legitimate interests
To improve our website, services, and customer relationships Legitimate interests
To comply with legal obligations Legal obligation
To send marketing communications Consent or legitimate interests (for existing customers)

When we rely on legitimate interests as a legal basis, we conduct a balancing test to ensure that our interests do not override your fundamental rights and freedoms. Where we rely on consent, you have the right to withdraw your consent at any time.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the data and whether we can achieve those purposes through other means
  • The applicable legal requirements

In some circumstances, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Disclosure of Your Personal Data

We may share your personal data with the following categories of recipients:

  • Service providers: IT services, system administration services, and other service providers who help us operate our business
  • Professional advisers: lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services
  • Public authorities: tax authorities, regulators, and other authorities who require reporting of processing activities in certain circumstances
  • Business partners: when necessary for providing services to you

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International Transfers

We generally process your personal data within the European Economic Area (EEA). However, in some cases, your personal data may be transferred to, and processed in, countries outside the EEA, for example, when one of our service providers is located outside the EEA.

Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission
  • Using specific contracts approved by the European Commission (Standard Contractual Clauses) that give personal data the same protection it has in Europe
  • Implementing appropriate supplementary measures where necessary

Your Rights

Under the GDPR, you have various rights concerning your personal data, including:

  • Right of access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to erasure: You have the right to request that we delete your personal data in certain circumstances.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Right to data portability: You have the right to request that we transfer your personal data to another organization or directly to you.
  • Right to object: You have the right to object to the processing of your personal data in certain circumstances, particularly for direct marketing purposes.
  • Right to withdraw consent: Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal data about you. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. For more information about the cookies we use, please see our Cookie Policy.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

Complaints

If you have any concerns about how we process your personal data, please contact us first. We will do our best to resolve your concerns. If you remain dissatisfied, you have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données/Gegevensbeschermingsautoriteit):

Rue de la Presse 35, 1000 Brussels
Tel: +32 2 274 48 00
E-mail: contact@apd-gba.be
Website: www.dataprotectionauthority.be

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

PRIME AXIS CAPITAL SA
61 rue du sel
1070 Anderlecht, Belgium
Email: privacy [at] primeaxiscapital.com